1. How can I register for an account?
2. How to buy a course via ONEPAY payment gateway
3.What can I do if the payment via OnePay gateway fails?
You can change to PayPal gateway. Nowadays they allow you to pay as a guest without a PayPal account. Or please contact your bank to confirm that’s you who try to make the payment because your bank might not recognise the gateway.
4. How to buy a course via PAYPAL payment gateway
5. Can I pay using other methods of payment other than using cards via OnePay or PayPal ?
Sorry, the answer is “No”.
6. How to edit your Profile
7. How can I access the course(s) I paid for & download materials on small devices?
8. Is there a time limit to the course(s) I buy?
No, you can watch them as many times as you want for life time!
9. Can I download the videos to my own device(s)?
No, for security reasons, downloading the videos is not allowed; but you can download the class material worksheets in PDF version.
10. Why can’t I open the video lessons?
Please ask your Internet service provider. Our video lessons are Vimeo server based & in some countries, Vimeo might be restricted.
11. Why can’t I download the class material worksheets?
Please check your device to make sure:
- It’s free from viruses.
- It has a proper PDF reader software.
- It has enough free memory to store the file(s).